Last updated: November 11, 2026
These SMS Terms & Conditions (“Terms”) govern text messages sent by Truax Builders Supply Inc. (“Truax,” “we,” “us,” or “our”), 10949 SE Division St, Portland, OR 97266.
1. Program Description & Consent
By opting in to SMS through our website form, by texting us, or by giving verbal or written consent to a Truax employee, you agree to receive text messages from Truax Builders Supply Inc. at the mobile number you provided.
These are conversational, customer-care messages about your quotes and orders. You may receive:
- Quote follow-ups and answers to your questions
- Requests to confirm order details such as measurements, quantities, models, and custom specifications
- Order status updates, including scheduling for delivery or installation
- Replies to messages you send us
We do not send marketing or promotional text messages under this program.
2. Message Frequency
Message frequency may vary depending on your quote or order activity.
3. Fees
Message and data rates may apply. Check with your mobile carrier for details about your text messaging plan.
4. How to Opt Out
To opt out at any time, text STOP to any message you receive from us. You will receive a one-time confirmation that you have been unsubscribed, and we will not send you further text messages unless you opt back in. To opt back in, text START.
5. How to Get Help
For assistance, text HELP or visit our website at https://www.truaxnw.com/. You can also call us at (503) 256-4066 or email contacttruax@gmail.com.
6. Other Terms
- Consent to receive text messages is not a condition of purchasing any goods or services from Truax.
- Mobile carriers are not liable for delayed or undelivered messages.
- You are responsible for notifying us if you change or give up your mobile number.
- We may update these Terms from time to time. Changes take effect when posted on this page.
7. Privacy
Your mobile number and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes. SMS consent is not shared with third parties. Visit https://www.truaxnw.com/privacy-policy/ for our Privacy Policy and https://www.truaxnw.com/sms-terms/ for these Terms of Service.
